We’re excited to announce Box Office Basics, Ticketmaster’s first official self-guided onboarding and reskilling program. The program features on-demand courses tailored for new hires, staff assuming new responsibilities within your organization, or those just looking for a refresher.
Getting Started
Box Office Basics launches with Host and TM1 training; Archtics training is coming soon.
Our five session comprehensive Host training program outlines foundational Box Office tasks, including selling basics, working with accounts, reporting, and inventory management. Each session includes helpful documentation, printable note sheets, and activities.
For those who are new to TM1, the TM1 Tools course is the best place to start. TM1 is intuitive and easy to use. Read through an overview of each product, check out our suggested videos and guides, and try your newly acquired skills with our practice activities.
Return To Live Refresher
Our seasoned Box Office representatives know it’s been a challenging year, and many have not hosted events in some time. Now that live is back, it’s more important than ever to catch up on all the exciting things we’ve been working on! Our Return to Live refresher course includes important SmartEvent features, product news, and on-demand reskilling sessions to help you get back on track.
To get started, visit our Box Office Basics Home Page.
