For decades, Allstate Arena has been a premier destination for some of the world’s most iconic artists and entertainment. Located just outside Chicago in Rosemont, Illinois, the 18,500-seat arena consistently hosts a diverse lineup of events each year and frequently ranks as one of the top-selling venues in the world.
Proven Success in Chicago
Completely owned and operated by the Village of Rosemont, Allstate Arena stands as one of the largest indoor entertainment facilities in the Chicago area.
From WWE to Monster Jam, and as the home of one of the AHL’s most decorated franchises, the Chicago Wolves, it consistently welcomes top entertainment to the Chicago area.
Since opening its doors in 1980, the venue has also built a reputation as a favorite destination for some of the world’s most popular artists. As one standout example in a long list of legendary performances, when Garth Brooks made his triumphant return to the stage in 2014, he chose to open his multi-year World Tour with 11 consecutive shows at Allstate Arena.
To understand the driving force behind the venue’s success, we spoke with Pat Nagle, Executive Director of Allstate Arena, who shared that the key lies in the relationships they’ve built over the years.
It all comes back to trust. We have been in this business for a long time. Artists and promoters know our venue and trust that we’ll take care of them while delivering an exceptional experience for their fans. It’s all about the strong relationships built on trust and loyalty.”
Pat NagleExecutive Director, Allstate Arena
Trust and Collaboration
Since 1984, Allstate Arena has partnered with Ticketmaster to deliver unforgettable experiences for their fans. Nagle shares how mutual trust and collaboration with the Ticketmaster team help drive the venue’s continued success.
If I encounter an issue, I know I can reach out to the Ticketmaster team at any time, and they’ll resolve it promptly. Our team at Allstate Arena has complete confidence in Ticketmaster to deliver exceptional support in any situation.”
Pat NagleExecutive Director, Allstate Arena
As a Ticketmaster partner for several decades, Allstate Arena has evolved alongside Ticketmaster, adapting and embracing the latest technology and products available.
Ian McCoy, Senior Client Development Director at Ticketmaster, who has witnessed the evolution of the partnership firsthand, praises the dedication of the Allstate Arena team.
Allstate Arena is one of the top-performing venues in the world for a reason. From the executives to the box office staff, the team brings the experience, confidence and determination to deliver the best experience for their fans. They consistently embrace Ticketmaster’s latest technology and trust us to help them excel.”
Ian McCoySenior Client Development Director, Ticketmaster
Allstate Arena’s hallways recognize the iconic artists who have performed at the venue over the years. All images are courtesy of Edward Marshall, Allstate Arena.
Optimizing Performance With Ticketmaster
Allstate Arena utilizes TM1, Ticketmaster’s event and revenue management tool, benefiting from the seamless interface for event creation and comprehensive reporting capabilities before, during and after each event.
On top of the industry-leading tools available, the exceptional support Allstate Arena receives stands out as a key aspect of the partnership.
Our box office team relies on Ticketmaster’s support team. No matter if it’s helping us build events, creating custom offers or guidance on event day, the support team goes above and beyond to meet our needs.”
Joe WanderlingBox Office Manager, Allstate Arena
Legacy of Success
One of the most iconic venues in history and a staple in the Chicago area, Allstate Arena has built a legacy of success through relationships developed over years of collaboration and high performance.
As technology and venues continue to evolve, Allstate Arena remains committed to delivering exceptional fan experiences in partnership with Ticketmaster, ensuring that top-tier entertainment remains a defining feature of Rosemont, Illinois.
Want to learn more about our services? Please contact your Ticketmaster representative or get in touch with us.
