Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres, and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket. Instead, we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center, and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing, and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing inquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

TAYLOR SWIFT | THE ERAS TOUR ONSALE EXPLAINED

We strive to make ticket buying as easy as possible for fans, but that hasn’t been the case for many people trying to buy tickets for Taylor Swift | The Eras Tour. First, we want to apologize to Taylor and all of her fans - especially those who had a terrible experience trying to purchase ...

XFL and Ticketmaster Announce New Multi-Year Partnership

In anticipation of the upcoming 2023 season, the XFL and Ticketmaster announced today a new, multi-year partnership making Ticketmaster the Official Ticketing Partner of the XFL. All 43 games of the XFL season (40 regular season games, two playoffs, one championship) across the League’s eight ...

TICKETMASTER TO ACQUIRE THAI TICKET MAJOR, STRENGTHENING PRESENCE IN ASIA

Ticketmaster, the global leader in live event ticketing, today announced a part acquisition of Thai Ticket Major (TTM), headquartered in Bangkok, Thailand. The acquisition is scheduled to complete in Q3 (subject to customary closing conditions being satisfied). This continued expansion in Asia ...

Ticketmaster Partners With NFL On Regular Season Games In Germany

Ticketmaster Germany and the National Football League (NFL) today announced their partnership for the upcoming NFL Germany Games. The NFL will use Ticketmaster’s industry-leading sports ticketing technology to elevate all aspects of the experience for European fans. Alexander Steinforth, ...

Ticketmaster launches in South Africa

Ticketmaster, the global leader in live event ticketing, is bringing its advanced digital ticketing technology to South Africa, with headquarters in Cape Town. The launch sees Ticketmaster deliver its advanced ticketing technologies, client solutions and world-class service to the market ...