Transform your venue with a next-generation box office through Ticketmaster’s digital, web-based point-of-sale solution. With TM1 Sales, you can easily train staff, sell tickets digitally and enhance fans’ event day experience on-the-go. Check it out:

Train Your Staff to Sell

Effortlessly train staff before the doors open to your venue and fans start streaming in with excitement. With intuitive training materials including how-to guides to on-demand videos available on Support Community, your staff can become experts in no time and start selling! By comparing seat prices with our color-coded price levels, you can ensure fans are offered the seats that best suit their needs.

Getting started on Community? Read all about it here.

Resolves Fan Issues On-the-Go 

It’s 10 minutes before kick-off and your fan doesn’t want to miss a second … but they misplaced their ticket! Instead of panicking, head straight to TM1 Sales. With our instant fulfillment feature, you can have tickets redelivered to the fan’s phone on demand so they can get into the game for kick-off and without missing a play. 

Whether your staff is behind the counter or out in the crowd, they can resolve ticket inquiries like the one above on-the-go by searching customer name, order number, account number, seat number or barcode.

Boost Revenue…and Memories!

Make the most out of your fan’s event-day experience and choose in-venue upsells that best excite them. Share the option of express entry so they can skip the crowds or encourage them to purchase a poster showcasing their favorite band. Give each fan the opportunity to go deeper than purchasing a ticket and make lasting unforgettable memories.

“TM1 Sales is the type of tool we’ve been waiting for. It’s an amazing way to bring our venue’s box office right to the guest, and tickets quickly onto their smartphones.”

Adam Frey, Assistant Box Office Manager: Fox Performing Arts Center

For more information on TM1 Sales, please reach out to your client support team.

Interested in becoming a Ticketmaster client? Please contact us here.