Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres, and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket. Instead, we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center, and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing, and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing inquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

Latin America

North America

Press Releases

Ticketmaster Partners With NFL On Regular Season Games In Germany

Ticketmaster Germany and the National Football League (NFL) today announced their partnership for the upcoming NFL Germany Games. The NFL will use Ticketmaster’s industry-leading sports ticketing technology to elevate all aspects of the experience for European fans. Alexander Steinforth, ...

Ticketmaster launches in South Africa

Ticketmaster, the global leader in live event ticketing, is bringing its advanced digital ticketing technology to South Africa, with headquarters in Cape Town. The launch sees Ticketmaster deliver its advanced ticketing technologies, client solutions and world-class service to the market ...

Take Your Exhibits and Experiences on Tour with Ticketmaster Attractions

Ticketmaster, the global leader in ticketing, has announced the launch of Ticketmaster Attractions, a new segment of the business offering technology and services tailored to the needs of immersive event producers, exhibit operators, promoters and agencies.  Attractions and exhibitions ...

Tech Innovation Drives NFL Partnership Extension with Ticketmaster

League turns to Ticketmaster to deliver digital innovations that power the future of fan experience Ticketmaster announced today it has extended its long-standing relationship with the National Football League (NFL). Citing Ticketmaster’s track record of delivering industry-altering ...

Ticketmaster Extends Partnership with Kraft Sports + Entertainment

Ticketmaster, the global leader in ticketing, announced today an extension of their long-standing partnership with Kraft Sports + Entertainment, which includes the New England Patriots, New England Revolution and Gillette Stadium. As Kraft Sports + Entertainment’s official ticketing partner, ...