Our Smart Queue virtual waiting room and line powers all high-demand sales and is the most effective way to maximize sales and revenue.
Protect Ticket Access
Smart Queue helps keep bots out and prioritizes fans’ access to tickets. Further engage fans with eligibility-protected queues, such as those who signed up for the Artist Presale.
Optimize Sell-Through
Adapt your pricing and inventory strategies before the sale with real-time insight into how many fans want to buy.
Keep Fans Informed
We keep your fans in the know about important updates on inventory, roll dates, and more with real-time queue messaging.
How it works:
- Fans sign in with their Ticketmaster account and enter the virtual waiting room prior to the onsale.
- When the sale starts, waiting fans are organized in the queue.
- Fans are able to shop at a rate that minimizes check-out errors and maximizes sell-through.
- Fans select their seats on the Interactive Seat Map and check out.
For more information, please contact your Ticketmaster representative.
