Our Smart Queue virtual waiting room and line powers all high-demand sales and is the most effective way to maximize sales and revenue.
Protect Ticket Access
Smart Queue keeps bots out, prioritizing fans for tickets. Further engage fans with eligibility-protected queues, such as those who signed up for the Artist Presale.
Optimize Sell-Through
Adapt your pricing and inventory strategies before the sale with real-time insight into how many fans want to buy.
Keep Fans Informed
We keep your fans in the know about important updates on inventory, roll dates, and more with real-time queue messaging.
How it works.
- Fans sign in with their Ticketmaster accounts and enter the virtual waiting room prior to the onsale.
- When the sale starts, waiting fans are organized in the queue.
- Fans are able to shop at a rate that minimizes check-out errors and maximizes sell-through.
- Fans select their seats on the Interactive Seat Map and check out.
For more information, please contact your Ticketmaster representative.
