A proven virtual waiting room built to handle scale and convert demand
- Protect ticket access: Keep bots out while prioritizing fans and supporting eligibility for Artist Presales.
- Optimize sell-through: Use live demand signals to refine inventory strategies leading up to the sale.
- Keep fans informed: Real-time messaging delivers updates on inventory, added dates, prices, and more.
Robust in-queue messaging keeps fans informed while they wait to shop
How it works:
- Fans sign in with their Ticketmaster accounts and join the virtual waiting room before the sale.
- Once the sale starts, waiting fans are assigned a spot in the queue.
- Fans enter the sale at a rate that minimizes check-out errors and maximizes sell-through.
- Fans select their seats on the Interactive Seat Map and check out.
For more information, please contact your Ticketmaster representative.
