Media Hub


Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres, and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket. Instead, we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center, and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing, and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing inquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

Latin America

North America

Press Releases

Ticketmaster announces new North American leadership team

30 October, Los Angeles — Ticketmaster, the global leader in advanced ticketing technologies, has today announced a series of leadership appointments within the North American team as part of the company’s continued growth and ongoing globalization. Mark Yovich, President of Ticketmaster, ...

A Message From Ticketmaster Regarding Live Event Refunds

April 17, 2020 The Honorable Bill Pascrell 2370 Rayburn House Office Building Washington, DC 20515 The Honorable Katie Porter 1117 Longworth House Office Building Washington, DC 20515 Dear Congressman Pascrell and Congresswoman Porter: On behalf of Mr. Rapino, I am ...

Second Annual Ticketmaster Touring Milestone Award Winners Every year, Ticketmaster celebrates a select group of artists with the Ticketmaster Touring Milestone Awards, our annual honor for musicians who headlined the biggest tours, rocked the largest stage and reached the most fans around the ...